Orders & Shipping

How long does shipping take?

Most orders ship within 24-48 business hours and arrive within 4-7 business days. All U.S. orders are shipped via trackable carriers (UPS, USPS). You’ll receive a tracking number by email once your order ships.

Do you ship internationally?

At this time we ship within the United States only.

How much does shipping cost?

Orders shipped within New Jersey receive free shipping. All other U.S. orders ship at a flat rate of $7.99.

Can I cancel or modify my order?

Yes, if you contact us within 1 hour of placing your order at info@abbysgloballogistics.com. We can update your shipping address, remove items, or cancel the order entirely for a full refund. After the 1-hour window, orders enter fulfillment and can no longer be changed. If you miss the window, you can return the item once received per our return policy.

Are all products subject to availability?

Yes. Our inventory updates regularly but from time to time a product may become unavailable after you place your order. If this happens we will notify you by email and issue a full refund for that item.

Returns & Refunds

What is your return policy?

We accept returns of unopened, unused fragrance products in their original packaging within 30 days of delivery. The customer is responsible for return shipping costs and original shipping charges are non-refundable. Contact us at info@abbysgloballogistics.com with your order number to start a return. If your order arrives damaged or you receive the wrong item, contact us within 7 days and we will resolve it at no cost to you.

What if my item arrives damaged?

Contact us within 7 days at info@abbysgloballogistics.com with your order number and a photo of the damage. We’ll work with you on a resolution.

About Our Products

Are your fragrances authentic?

Yes. Every product we sell is 100% genuine, authentic and brand name. We source from authorized wholesale distributors.

Why are your prices lower than department stores?

We purchase directly from wholesale distributors and operate as an online-first business with lower overhead than department stores. We pass those savings on to you.

What is the difference between Eau de Parfum, Eau de Toilette and Eau de Cologne?

The difference is the concentration of fragrance oils. Eau de Parfum (EDP) has the highest concentration and lasts longest. Eau de Toilette (EDT) has a lighter concentration and is great for everyday wear. Eau de Cologne (EDC) is the lightest and most refreshing. The higher the concentration, the longer the scent lasts on your skin.

How can I make my fragrance last longer?

Apply fragrance to pulse points — behind your ears, on your wrists, on your neck and inside your elbows. Moisturized skin holds scent longer, so applying an unscented lotion before your fragrance helps it last. Avoid rubbing your wrists together after applying as this breaks down the scent molecules.

How should I store my fragrance?

Keep fragrance in a cool, dry area away from direct sunlight. An opened bottle kept in its original box will maintain a longer shelf life. Avoid storing fragrance in bathrooms where heat and humidity can break down the scent.

Payment & Tax

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through Stripe, as well as PayPal, Apple Pay and Google Pay.

Do you charge sales tax?

New Jersey orders are subject to 6.625% NJ sales tax as required by state law.

Have a question we didn’t answer?

Contact us at info@abbysgloballogistics.com and we’ll get back to you as quickly as possible.